1. Introduction

These Terms and Conditions (“Terms”) govern your use of the website murdermysterypartypacks.com (“Website”) and your purchase of products from Murder Mystery Party Packs (“we,” “us,” “our”). By accessing our Website or making a purchase, you agree to be bound by these Terms. If you do not agree, please do not use our Website or purchase our products.

2. Products and Services
We sell digital, downloadable murder mystery game packs in PDF format. Our products are designed for personal, non-commercial entertainment use. Each game pack includes character dossiers, clue cards, host guides, and related game materials as described on the individual product page.

3. Orders and Payment
All prices are listed in Indian Rupees (INR) unless otherwise indicated. We may offer pricing in other currencies (USD, AUD, EUR) for international customers. Payments are processed through third-party payment gateways including Razorpay (for India) and DodoPayments (for international transactions). We do not store your credit card, debit card, or bank account details. All payment processing is handled securely by our payment partners.

4. Digital Delivery
Upon successful payment, you will receive an email with a link to download your purchased game pack. Downloads are available immediately after payment confirmation. It is your responsibility to download and save the files. If you experience any issues with downloading, contact us at support@murdermysterypartypacks.com.

5. Intellectual Property
All content included in our game packs – including but not limited to character descriptions, storylines, clue text, illustrations, designs, and host guides – is the intellectual property of Murder Mystery Party Packs and is protected under applicable copyright laws. You may: (a) Download and print the game materials for personal use (b) Use the game pack to host private, non-commercial murder mystery parties, unless with consent from us. You may not: (a) Redistribute, resell, share, or make available our game packs or any part of them to others, whether for free or for profit (b) Modify, adapt, or create derivative works based on our game packs for commercial distribution (c) Upload our files to any file-sharing platform, website, or online service (d) Use our game packs for commercial events (corporate events, paid public parties, etc.) without a separate consent from us. Violation of these terms may result in legal action.

6. Personal Use Licence
Each purchase grants you a single personal use licence. This licence allows you to print the game materials and use them for private, non-commercial gatherings. If you wish to use our games for commercial purposes (corporate team-building events, paid party planning services, public events, etc.), please contact us at support@murdermysterypartypacks.com to discuss a commercial use consent or licence.

7. Refund and Cancellation Policy
Please refer to our Refund & Cancellation Policy page for complete details regarding refunds, cancellations, and download issues.

8. User Accounts
You may be required to create an account to complete a purchase or access your downloads. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

9. Accuracy of Information
We make every effort to ensure that product descriptions, player counts, themes, and other details listed on our Website are accurate. However, we do not warrant that product descriptions or other content on the Website are entirely error-free. If a product you receive is materially different from its description, please refer to our Refund & Cancellation Policy.

10. Limitation of Liability
Murder Mystery Party Packs provides entertainment products. To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or Website. Our total liability to you for any claim arising from a purchase shall not exceed the amount you paid for the product in question.

11. Third-Party Services
Our Website integrates with third-party services including payment processors (Razorpay, DodoPayments), analytics providers (Google Analytics), and email services. These services have their own terms and privacy policies, and we are not responsible for their practices.

12. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.

13. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from these Terms or your use of our Website shall be subject to the exclusive jurisdiction of the courts in Bengaluru, India.

14. Contact Us
For any questions regarding these Terms, contact us at:
Email: support@murdermysterypartypacks.com
Website: murdermysterypartypacks.com