1. Introduction
Murder Mystery Party Packs (“we,” “us,” “our”) operates the website murdermysterypartypacks.com. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our Website or make a purchase. By using our Website, you consent to the practices described in this Privacy Policy.

2. Information We Collect
We collect the following types of information:
Information you provide directly:
— Name and email address (when creating an account or placing an order)
— Billing address (required by our payment processors)
— Order details (products purchased, order number, transaction ID)
Information collected automatically:
— IP address and approximate geographic location
— Browser type and device information
— Pages visited, time spent on site, and referral source
— Cookies and session data (see Section 6 below)
Information we do NOT collect:
— Credit card numbers, debit card details, or bank account information. All payment processing is handled securely by our third-party payment partners (Razorpay and DodoPayments). We never see, store, or have access to your full payment details.

3. How We Use Your Information
We use your information for the following purposes:
— To process and fulfil your orders, including sending download links via email
— To communicate with you about your orders, including order confirmations and customer support
— To send promotional emails and newsletters (only if you have opted in; you may unsubscribe at any time)
— To improve our Website, products, and customer experience
— To detect and prevent fraud or unauthorised transactions
— To comply with legal obligations

4. Third-Party Services
We share your information with the following third-party service providers, strictly for the purposes described:
— Razorpay (payment processing for Indian transactions): receives your billing information to process payments securely
— Google Analytics (website analytics): receives anonymized browsing data to help us understand how visitors use our site
— WooCommerce / WordPress (ecommerce platform): processes and stores order data on our hosting server
— Hostinger (web hosting): our Website and data are hosted on Hostinger’s servers
We do not sell, rent, or trade your personal information to any third party for marketing purposes.

5. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this policy, including:
— Order data: retained for a minimum of 5 years for accounting and tax compliance
— Account data: retained for as long as your account is active, or as needed to provide services
— Analytics data: retained in anonymised form and governed by Google Analytics’ own retention policies
You may request deletion of your account and personal data by emailing us at support@murdermysterypartypacks.com. Please note that we may be required to retain certain information for legal or accounting purposes.

6. Cookies
Our Website uses cookies — small text files stored on your device — for the following purposes:
— Essential cookies: required for the shopping cart, checkout process, and user session management (WooCommerce)
— Analytics cookies: used by Google Analytics to understand site usage patterns (anonymised)
— Preference cookies: remember your settings and choices on the site
You can disable cookies through your browser settings, but this may affect the functionality of our Website, particularly the shopping cart and checkout process.

7. Data Security
We take appropriate technical and organisational measures to protect your personal information, including:
— SSL/TLS encryption on all pages of our Website
— Secure payment processing through PCI-compliant third-party gateways
— Regular security monitoring and malware scanning via Wordfence
— Access to personal data restricted to authorised personnel only
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
— Right to access: request a copy of the personal data we hold about you
— Right to correction: request that we correct inaccurate or incomplete data
— Right to deletion: request that we delete your personal data, subject to legal retention requirements
— Right to withdraw consent: withdraw your consent for marketing communications at any time by clicking the “unsubscribe” link in our emails or emailing us
To exercise any of these rights, contact us at support@murdermysterypartypacks.com. We will respond to your request within 30 days.

9. Children’s Privacy
Our Website and products are not intended for children under the age of 8. We do not knowingly collect personal information from children under 8. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

10. International Transfers
If you are accessing our Website from outside India, please be aware that your information may be transferred to, stored, and processed in India, where our servers are located. By using our Website, you consent to this transfer.

11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically.

12. Contact Us
For any questions or concerns about this Privacy Policy or our data practices, contact us at:
Email: support@murdermysterypartypacks.com